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Contact nectar customer service
Contact nectar customer service












contact nectar customer service

You will receive an email from Duologi including a pdf copy of your signed financial agreement.

contact nectar customer service

If your delivery postcode falls outside of our 48 hour network, we will advise you of the next available delivery date.ħ. You will receive an Order Confirmation from us and we'll despatch your order for delivery on the date you selected at checkout. Complete the e-signature of Duologi’s credit agreements.Ħ. In case your application doesn't get approved instantly, don't panic.ĥ. You will normally get a decision from Duologi instantly. Enter your details into the application form.Ĥ. When you get to the checkout, please select Duologi’s 0% Interest Instalments, powered by Divido, select the repayment plan that suits you and 'Continue to Review', double check your details on the next page and 'Continue'.ģ. Your basket value must be at least £150 for the finance option to apply.Ģ. The Splitit service, which takes just seconds to operate, is initiated directly from Nectar’s website.ġ. Then, each month, according to the payment plan you select, Splitit will collect the instalment amount and request authorisation for the remaining balance-before the current authorisation expires. Splitit then requests authorisation from your credit card company, reserving the total purchase amount from your available line of credit. The money is not withdrawn from your account but the request may take 2-5 working days to be released from your card dependent on your bank. This request is made and then reversed a second or two later. The Splitit solution enables Nectar to provide instant monthly-instalment payment services to you for a Nectar mattress using your existing credit card.This means you can buy a Nectar mattress now and pay it back in affordable instalments.Īs part of the acceptance process, a request is made for 50% of the cost of the order to ensure your credit availability. BJS do not visit these postcodes on a daily basis so the routes need to be carefully planned in advance. Our Delivery partners, BJS will contact you to arrange a delivery date once the delivery routes have been confirmed. Our partners Anyjunk carry out these collections and they will collect from outside your property and recycle the mattress responsibly.įor any postcodes that fall into the Remote Location category, your mattress may not arrive on your nominated delivery date. It will not be removed by the team that deliver your mattress.

contact nectar customer service

Our Non-Mattress items arrive separately from the mattress and will be delivered by DPD for the smaller items (all bedding items - Mattress Protectors, Duvets, Bedding Set, Whole Night's Sleep Pillow, Weighted Blanket) and by TNT or Tuffnells for the larger items (Bed Frames, Sofa Beds).įor Old Mattress Collection (Including Old Mattress and Bed Frame Collection), please be aware that this takes place separate to your mattress delivery. These safety precautions have been put in place for the protection of both our team and for you, our customers. Your Mattress will be delivered by BJS Home Delivery, currently they are delivering to your front door due and will not enter your property. We use a number of couriers to deliver our products to you.














Contact nectar customer service